Shipping Costs and Order Informations

We deliver within Europe with DHL!
(1.1) For deliveries to shipping addresses within Germany:

We do not charge shipping costs for deliveries within Germany.

Picking up your ordered goods is also possible after appointment.

(1.2) For deliveries to shipping addresses within the EU

Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Czech Republic, United Kingdom, United Kingdom, Latvia

For deliveries within the EU we do not charge shipping costs.

There can be additional customs duties, which we unfortunately can not cover. The fees will always be based on the content of the package or value of the goods and may vary accordingly.

(1.3) For deliveries to shipping addresses outside the EU:

Aland Islands (Finland), Albania, Andorra, Armenia, Azerbaijan, Mount Athos (GR), Bosnia-Herzegovina, Campione d'Italia (IT), Ceuta (E), Faroe Islands (DK), Georgia, Gibraltar (GB), Greenland (DK), Guernsey (GB), Iceland, Jersey (GB), Canary Islands (E), Kazakhstan, Kosovo, Croatia, Liechtenstein, Livignio (IT), Macedonia, Melilla (E), Moldova (Rep.), Montenegro (Rep.), Norway, Russian Federal Republic of Yugoslavia (IT), Moldova (Rep.) San Marino, Switzerland, Serbia (Rep.), Turkey, Ukraine, Vatican City, Belarus, Cyprus/Republic (Nordl)

For shipments with DHL Paket International within Europe to non-EU countries and Switzerland, we will charge:

Shipping costs: 12 EUR

There can be additional customs duties, which we unfortunately can not cover. The fees will always be based on the content of the package or value of the goods and may vary accordingly.

(2) The delivery will be arranged from our delivery warehouse to the delivery address you specify.

(3) The shipping costs will be displayed in the shopping cart before the payment process is completed.

(4) We are entitled to make partial deliveries. In the case of partial deliveries, we shall of course bear the additional shipping costs caused by this.

Delivery times

Available titles are usually ready for shipment within 3 working days after receipt of payment. Delivery times within Germany are approx. 3-4 working days, for international shipments approx. 7-14 working days. When shipping signed books and special editions, the delivery times may differ from the above.

Questions about the order

If you have any questions regarding your order, please do not hesitate to contact us: Tel +49 (0)221 - 50 80 640, Fax +49 (0)221 - 50 80 650 or via E-Mail to:

Returns

You can return your order within 14 days of having received the goods. The invoice total will be refunded. Further information can be found in our terms and conditions or under right of withdrawal.